Sinclair Direct

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verified label
5/5 rating

Outstanding

- Based on 55 verified purchases in the last 3 months

Sinclair Direct Verified Purchases

100
Overall
Satisfaction
100
Would
Recommend
2,604
Total
Purchases

Total Active Purchases:

2604

(Verified: 2604)

verified label
My experience at Sinclair Direct

I'd definitely recommend Sinclair Direct to friends and family because the price of the vehicle was good however the customer service was a second to none. Gavin looked after us perfectly, nothing was a problem or too much effort, he was, and is polite, professional and friendly, we both felt comfortable and at ease. There was no hard sell and it did not feel like you were buying a car, unlike some other car salesmen with the hard sell attitude.
All of the staff at Sinclair Direct were ever so friendly and attentive, we have told all our family and friends how warm and welcoming the whole experience was.
We live about a 4 hour drive away and were collected from the train station on the day we collected the car. Another nice touch.
When we need to change cars next time, Sinclair is the 1st place we will look as the service is 1st class.
Thank you Gavin and all at Sinclair Direct.

Mr Aaron Sullivan
14/06/25
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Reviewed on JudgeService

Sinclair Direct's Reply

Hi Aaron,

Thank you for the great review! We're so glad Gavin made the experience easy and enjoyable — no pressure, just friendly and professional service. It’s great to hear the station pick-up and welcoming atmosphere made a difference too.

We really appreciate you recommending us and look forward to seeing you again when it’s time for your next car!

Kind regards,
Sinclair Group Team

16/06/25
verified label
My experience at Sinclair Direct

I'm absolutely thrilled with my new car, and Rob was fantastic throughout the entire process. He went above and beyond, making sure everything was perfect without me even having to ask. This has easily been the best car-buying experience I've had. Would highly recommend!

Miss Bethan Coleman
29/05/25
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Reviewed on JudgeService

Sinclair Direct's Reply

Hi Bethan,

Thank you so much for the lovely review! We're really glad to hear you're loving your new car, and it's great to know Rob made the whole experience such a smooth and enjoyable one. he always tries to go the extra mile, so it’s lovely to see that recognised.

Really appreciate the recommendation too!
Best regards,
The Sinclair Group Team

09/06/25
verified label
My experience at Sinclair Direct

I'd recommend Sinclair Direct because the sale of the car was very smooth and easy to understand. buying such an expensive car I was very nervous about talking to the salesman about all aspects of the finances and what he was gonna give me for my trade in but Robert made me feel very relaxed and gave me the trade in price that I wanted for my Audi. I kept thanking him for making it such a lovely experience and did say to him that I was nervous spending such a large amount of money on a car. i’ve had the car, maybe three or four weeks now and it’s absolutely faultless. once again, Robert well done and thank you.

Mr Tim Harris
27/05/25
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Reviewed on JudgeService

Sinclair Direct's Reply

Hi Tim,

Thanks so much for sharing your experience. We know buying a big-ticket car can feel a bit nerve-wracking, so we’re really glad Robert was able to make the whole process smooth and comfortable for you.

We’ll be sure to pass your kind words on to Robert — he’ll be thrilled!

Thanks again for recommending us, and if you ever need anything, just give us a shout.

Kind regards,
Sinclair Group Team

27/05/25
verified label
My experience at Sinclair Direct

I'd recommend Sinclair Direct to a friend because I was very happy with all the help I was given while purchasing the car by Gavin

Mrs Pauline Jones
26/05/25
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Reviewed on JudgeService

Sinclair Direct's Reply

Hi Pauline,

We really appreciate you taking the time to leave a review. It’s great to hear that Gavin was able to support you so well throughout your car purchase.

Hearing that you'd recommend us to a friend is the best kind of feedback — thank you! Enjoy your new car, and don’t hesitate to get in touch if there’s anything you need.

Kind regards,
Sinclair Group Team

27/05/25
verified label
My experience at Sinclair Direct

The experience at Sinclair Direct was fantastic because everyone there was really friendly and helpful and they did exactly what I wanted-sounds small but it meant a lot

Miss W
26/05/25
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Reviewed on JudgeService

Sinclair Direct's Reply

Hi Jenna,

Thank you so much for your lovely feedback! We’re really pleased to hear that our team made your experience friendly and helpful. Sometimes it’s the little things that make all the difference, and we’re glad we could get everything just right for you.

If you ever need anything else, just give us a shout!

Kind regards,
Sinclair Group Team

27/05/25
verified label
My experience at Sinclair Direct

I had a great experience at Sinclair Direct because the staff were friendly and helpful, and the car was just what we were looking for

Mrs Fiona Thomas
26/05/25
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Reviewed on JudgeService

Sinclair Direct's Reply

Hi Fiona,

We really appreciate you sharing your experience with us. It’s great to hear our team were friendly and helpful, and that you found just the right car for you.

If you ever need anything else, don’t hesitate to get in touch!

Kind regards,
Sinclair Group Team

27/05/25

Contact

01656766694

Location

Hernston Retail Park, Bridgend, CF31 3NB

Hours